American Mortgage Lenders, LLC ("AML," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors and business contacts. This Privacy Policy describes how we collect, use, share and protect your personal information when you visit our website or engage with our mortgage services.
By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information you provide directly to us, including:
- Contact information: Name, email address, phone number and mailing address
- Financial information: Income, assets, employment status, credit score estimates and other information necessary to evaluate your mortgage situation
- Loan application data: Property information, purchase price, down payment, loan type preference and related details
- Communication records: Records of your inquiries, form submissions and correspondence with our team
We also collect certain information automatically when you visit our website, including your IP address, browser type, referring URL, pages visited and time spent on the site. This information is collected using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Evaluate your mortgage inquiry and determine appropriate loan programs
- Contact you to discuss your mortgage needs and provide consultation services
- Process loan applications and manage the loan origination process
- Communicate updates about your application, loan status and required actions
- Comply with federal and state legal and regulatory requirements
- Improve our website, services and client experience
- Send marketing communications, with your consent or as otherwise permitted by law
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We share information with companies that help us operate our business, including loan processing systems, credit reporting agencies, appraisal companies and document management platforms. These parties are bound by confidentiality obligations.
- Investors and lenders: If you apply for a mortgage, we may share your application information with wholesale lenders, investors or secondary market participants as necessary to originate your loan.
- Legal requirements: We may disclose information when required by law, court order, regulatory agency or to protect the rights, safety and property of AML, our clients or the public.
- Business transfers: If AML is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any email or by contacting us directly.
- Cookies: You may control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement industry-standard technical, administrative and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Federal Privacy Notice (GLBA)
As a mortgage company, we are required by federal law to provide you with a notice explaining how we collect, share and protect your personal financial information. Our privacy practices comply with the Gramm-Leach-Bliley Act (GLBA) and applicable state privacy laws. A full copy of our GLBA Privacy Notice is provided at application and is available upon request.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
CompanyAmerican Mortgage Lenders, LLC
Phone1-800-555-0199